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Packet Drop High Latency
Issue Reported: Packet Drop/ High Latency Where to check this Issue? • At customer End. Share an email with a customer with below set of questionnaires 1. Issue observed on WI-FI OR LAN. 2. Any specific application having this issue or all ...
Internet not Working
Where to check this Issue? · At customer End. Share an email with a customer with below set of questionnaires. 1. Check if it is not working with couple of users or all the LAN/ Wi-fi Connected users. 2. Check machine IP, if it is ...
Application not working
Where to check this Issue? · At customer End. Share an email with a customer with below set of questionnaires. 1. Which Application/s is/are not Working (Need to ask the customer to share the Issue Evidence: Snap of the Ping and ...
WI-FI not Working (Executive Non-Executive)
1. Check from LAN Machine if all OK on LAN 2. Ping Gateway from your Laptop Check the IP - if assigned by AD Server or Host 3. Check DNS Server settings and co-ordinate with WI-FI Support team.
MPLS is Down
Check the MPLS interface status: should be UP How to check: #show ip interface brief #show interfaces description If Down 1. Check cable connectivity from POE to router. 2. POE should be powered on. 3. Jack Out Jack In patch ...